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Statement delivery error

Co-operative Bank


 

 
Scam Report
Date Reported: 13th March 2007 Whats this? Risk Level: MEDIUM Whats this?
 
Details
 
Email Subject:
 Statement delivery error
Apparent Sender:
 Co-operative Bank Whats this?
Return Address:
 < suportt@co-operativebank.com > Whats this?
Email Format:  HTML Whats this?
 
URL of Web Content:
 http://59.125.118.18/~john/welcome28.co- operativebank.co.uk/CBIBSWeb/index.html Whats this?
Location:
 Taiwan Whats this?
 
Scam number:
 aa-4490
 
Comments:
  • Email asks you to confirm/update/verify your account data at Co-operative Bank by visiting the given link. You will be taken to a spoof website where your details will be captured for the phishers.


  • Co-operative Bank never send their users emails requesting personal details in this way.


  • The REAL URL of the spoof website is disguised as "https://www.co-operativebank.co.uk".


  • The spoof website this email links to was not online at time of this report, but variations of the scam which link to working websites are bound to exist, so be wary! The website may have been taken down or disabled by the hosts, but quite often these websites are hosted on the personal computer of the phishers, so may only be online at certain times.


  • The REAL URL of the spoof website looks nothing like the actual Co-operative Bank URL.
     
Content
 
 
 
"We are very sorry but we cannot send your online statement."

Dear Co-operative Bank Online customer,

We are very sorry but we cannot send your online statement.

This might be due to either of the following reasons:

- A recent change in your personal information (i.e. change of address). - Submitting invalid information during the initial sign up process.
- You choose to stop your statement for this account online only or by post and online.

Consequently, we placed a temporary restriction on your account. We did this to protect your account from any fraudulent activity.

Please access your online account and solve this issue:

https://www.co-operativebank.co.uk

Thank you,

If I want to get future statements online only can I still request a paper copy if I need one? Yes, simply call us on 08457 404 404 (Textphone 08457 125 563) or pop into your local branch and we'll be happy to arrange one for you. Lines are open from 8am to 10pm every day (except Christmas Day, Boxing Day and New Year's Day). Calls may be monitored or recorded for quality purposes.

We regret any inconvenience this may cause you

Co-operative Bank Internet Banking Customer Service
 
Website:    
 
Spoof website not online at time of report...

 
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If you have received the email below, please remember that it is very common for these email scams to be redistributed at a later date with only slightly different content, such as a different subject or return address, or with the fake webpage(s) hosted on a different webserver.

We aim to report every variant of the scams we receive, so even if it appears that a scam you receive has already been reported, please submit it to us anyway.